Use built-in and custom content statuses

Represent the actual stage of work and keep automations and people aligned.

Updated 30 August 2026

Represent the actual stage of work and keep automations and people aligned.

What to know

Use status as workflow state

Choose the status that describes what must happen next, not merely who last touched the piece.

Keep publishing states meaningful

Scheduled, publishing, published, and failed states reflect delivery evidence and can have field locking or recovery behaviour.

Add custom statuses carefully

Brand admins can add or arrange custom workflow states when the existing pipeline does not express a real handoff.

Use the same definitions

Document what each custom status means and when a person should move work into or out of it.

Status reliably tells the team what stage the piece is in and what should happen next.

If something goes wrong

  • Avoid multiple statuses that mean the same thing. Consolidate before people build filters around duplicates.

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