View and reply to conversations in Inbox

Open a supported conversation, read its context, and send a reply from the active brand.

Updated 30 August 2026

Open a supported conversation, read its context, and send a reply from the active brand.

Step by step

Choose the correct brand and select Inbox.
Use the available account, status, or conversation controls to find the thread.
Review the participants, platform, message sequence, and latest activity before responding.
Compose the reply, check the active account identity, and send once. Wait for the result before retrying.
The reply is sent through the connected account and appears in the conversation.

If something goes wrong

  • If sending fails, check account connection health and whether the platform still allows a reply to that conversation.

Cannot find it? Email hello@sequencesocial.com and a human will answer.

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