Reconnect or remove a social account
Restore an expired connection or safely remove a channel from the active brand.
Updated 30 August 2026
Restore an expired connection or safely remove a channel from the active brand.
Step by step
Choose the brand and open Accounts.
Check whether the account is disconnected, the token is inactive, or Sequence is asking for reconnection.
Use Reconnect and authorise the same external account with all required permissions.
Confirm the account is available in Publish and, where supported, Inbox and Analytics.
Use the remove action when the account should no longer belong to the brand. Review scheduled work first.
The account is either active again or intentionally removed from the brand.
If something goes wrong
- Reconnect before retrying failed targets caused by an expired token.
Cannot find it? Email hello@sequencesocial.com and a human will answer.