A valid supported post completes capture, or you have enough context to report the specific source limitation.
Check the cause
Verify the source
Open the URL in a signed-out browser. The post must still exist and be publicly reachable.
Use the canonical post link
Copy the direct post URL. Remove tracking parameters and avoid profile, embed, redirect, or shortened links.
Check the supported source
Use a currently supported public social post source. A valid URL does not guarantee that the source permits capture.
Retry once
Submit the cleaned URL again. Do not create repeated copies while an earlier capture is still processing.
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